Shipping & Returns
Shipping Policy
Artworks purchased from ongoing exhibitions will be shipped after the last day the exhibition is open to the public, this includes online-only exhibitions. Featured Artist work, artworks from previous exhibitions, and regular gallery inventory will ship within 5 business days. Mixed orders, orders with both items from ongoing exhibitions and work that is available to ship immediately will ship after the ongoing exhibition closes. At your request, artworks may be shipped separately. Additional shipping charges will apply. Shipping charges are determined by UPS. All shipments are professionally packed and fully insured. We ship primarily through UPS.
Return & Exchange Policy
Artworks may be returned for 7 days from the date of purchase in the gallery, or 7 days from the date of delivery for shipped orders.. Customer is solely responsible for shipping any returned items to Mystic Osprey Gallery. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the returned product during shipping. Returns may be subject to a 25% restocking fee. Please contact the gallery to pre-arrange a return.